Please contact us from this URL and fill out these information to the application.
・Your name
・Phone number for the eSIM
・email address you registered when you applied
・Reason for suspension
※It will automatically be terminated after past 90 days from making a contract.
You can check your phone number here.
https://kdlsupporten.zendesk.com/hc/en-jp/articles/35656508310553